Remote Tech Support

CompuStation’s remote tech support allows us to fix your computer without you having to leave your home or our technician step foot in your house.  Our remote tech support  requires us remotely connecting to your computer. To start a connection, click on the download link below. Be sure to call us first so that a technician can walk you through the process and we can complete the connection on our end.  Our office number is (803) 358-2385.  Also, please be aware that once a connection is established, our technicians will be able to see what you see everything on your screen, so you may want to close anything private or sensitive.

Download Remote Tech Support Helpdesk Application

Step 1

Start the process by clicking Run. Depending on your connection speed, the download may take up to a few minutes.

Remote Tech Support Step 1

Step 2

When the download has finished, click Run to launch the helpdesk.

Remote Tech Support Step 2

Step 3

Follow the steps the technician gives you.

Remote Tech Support Step 3